Baxi & Potterton specialists

Baxi boiler repair, servicing and installation in Stratford-upon-Avon in Stratford-upon-Avon Baxi

Baxi and its sister brand Potterton are common in Stratford-upon-Avon and the surrounding Warwickshire area rentals and mid-range installs. We repair, service and install the current 600 and 800 ranges and the older Duo-tec and Promax.

Gas Safe registered engineersGoogle Reviews, 5.0 out of 5 from 85+ reviews5.0 from 85+ reviewsRead all 85+ reviewsWarwickshire based

No call-out fee on booked jobs · Written price before any work starts · Same day where we can

Engineer on site in Warwickshire
Same-week slots available

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Registered engineers, manufacturer-approved brands

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Baxi engineers in Stratford-upon-Avon

Working on Baxi boilers every week

Baxi boilers turn up constantly in the properties we cover, particularly the Duo-tec and the Potterton Promax in rented houses. They are honest boilers, and parts availability is good, which keeps repairs viable for longer than some rivals. Serving Stratford-upon-Avon and the surrounding Warwickshire area.

The faults we see most are E133 ignition lockouts, E119 low pressure and E168 general system faults. Each one has a short list of real causes, and we work through them with test equipment rather than by swapping parts.

We service Baxi and Potterton boilers to the manufacturer's schedule, which matters for landlords whose warranty and gas safety obligations run side by side.

New Baxi installations are registered with the manufacturer on your behalf, and the current 600 and 800 ranges carry strong warranty terms when installed by a registered engineer.

Common signs to look out for

  • Baxi 600, 800 and Duo-tec repairs
  • Potterton Promax repairs and servicing
  • E133, E119 and E168 lockouts diagnosed
  • Annual servicing with a full service record
  • New Baxi installation and registration
  • Landlord service and gas safety on one visit

Baxi specialists

Book a Baxi repair or service

Speak to a real Warwickshire engineer, no call centres.

Engineer on site in Warwickshire
Team / van photo

Gas Safe registered engineers, workmanship guaranteed.

Local · Trusted · Insured

How we work

A simple, honest process

  1. 1

    Tell us the model and code

    Give us the Baxi model and anything showing on the display, and we can often arrive with the right part.

  2. 2

    Diagnose on site

    Pressures, gas rate, combustion, circulation and controls tested properly instead of parts being swapped on a hunch.

  3. 3

    Agree the work

    The fault explained in plain terms, with the cost agreed before anything is fitted.

  4. 4

    Repair, test, record

    Genuine parts where we can, everything retested, and a written record left with you.

Baxi problem?

Talk to a Baxi engineer

Tell us the model and the code on the display and we can usually come prepared.

Models we cover

Baxi ranges we work on

Baxi boiler installed and commissioned
  • Baxi 600
  • Baxi 800
  • Baxi Duo-tec
  • Baxi Platinum
  • Potterton Promax

Baxi specialists

Book a Baxi repair or service

Speak to a real Warwickshire engineer, no call centres.

Servicing and warranty

Keeping your Baxi warranty valid

Baxi warranties require an annual service by a registered engineer with the service record completed. Miss a year and the cover can be refused when you most need it.

We follow the manufacturer's own service schedule, test combustion with a calibrated analyser and leave a written record every visit, which is also the paperwork a buyer's surveyor will ask for later.

For landlords we combine the Baxi service with the CP12 gas safety check on a single visit and email both documents the same day.

Baxi service in progress with combustion analyser

Baxi specialists

Book a Baxi repair or service

Speak to a real Warwickshire engineer, no call centres.

Coverage

Also covering near Stratford-upon-Avon

Same-team engineers across the county. If your town isn't listed, give us a call, we cover most Warwickshire postcodes.

Answers

Frequently asked questions

What Stratford-upon-Avon homeowners ask us about Baxi boilers.

Yes, both. They share a great deal under the casing, and we carry the common spares for the ranges we see most locally.

Ignition failure. The boiler tried to light and did not detect a flame. Causes run from a blocked condensate pipe to gas supply, electrodes or the gas valve. It needs testing rather than repeated resetting.

Often yes, because parts are still readily available. We will tell you honestly when the repair bill has started outrunning the value of keeping it.

Yes, and we combine the annual service with the CP12 gas safety check on one visit, with both documents emailed to you or the letting agent.

Yes, the current 600 and 800 ranges, sized properly and registered with Baxi so the warranty runs from the day we finish.

Ready when you are

Three easy ways to start

  • Call us

    Speak to an engineer directly. Most faults can be narrowed down in a two-minute chat.

    Call +44 7716 439591
  • WhatsApp us

    Send a photo of the boiler and the fault code, we'll come back with a same-day quote.

    Message on WhatsApp
  • Full quote request

    Tell us the brand, symptoms and any fault codes. Written price back within one working day.

    Send job details

Send us the details

Request a straight-talking quote

Tell us what's happening, brand, symptoms, how long, any fault codes. We'll come back with a clear price and next steps.

1About the job
2Your details

Fault codes

Common Baxi fault codes

What the display is telling you, and what usually causes it. Reset once. If it locks out again, note the code and call us rather than resetting repeatedly.

E133Ignition failure or gas supply fault

Gas supply, ignition electrode, blocked condensate pipe or a gas valve fault.

Read the full E133 guide
E119Low system pressure

A leak, a failed expansion vessel or a passing pressure relief valve.

E168General boiler or system fault

Often follows another underlying fault: sensors, wiring, PCB or circulation problems.

Read the full E168 guide
E110Overheat lockout

Poor circulation, sludge, seized pump or a failed thermistor.

E160Fan fault

Failed fan, loose wiring or a blocked flue.

Ready when you are

Speak to a Warwickshire engineer

Call, WhatsApp or request a written quote, whichever is easiest.