Who this policy is from
M&S BESPOKE PLUMBING & HEATING LTD, registered in England and Wales, company number 08827896, VAT registration number 425 9304 95. Questions: info@ms-bespoke.com.
What are cookies?
Cookies are small text files stored on your device by your browser. We also use similar technologies such as local storage, which works in the same way. This policy covers both.
Your choice
When you first visit, a banner asks whether you accept optional analytics cookies. Strictly necessary cookies are always used because the site cannot work without them. Analytics cookies are only set after you press "Accept all". If you press "Reject non-essential", no analytics scripts or cookies are loaded at all.
to change your choice at any time. Your choice is remembered for 6 months.
The cookies we use
| Name | Category | Purpose | Duration |
|---|---|---|---|
| msb-cookie-consent | Strictly necessary | Remembers your cookie choice so we do not ask again. | 6 months |
| Attribution storage | Strictly necessary | Records which page and campaign you arrived from so an enquiry you send reaches the right place. Stored in your browser only. | Session |
| Supabase session | Strictly necessary | Keeps you signed in if you use the bathroom planner or a staff account. | Until sign out |
| _ga | Analytics (optional) | Google Analytics 4, distinguishes visitors anonymously. | 2 years |
| _ga_<container id> | Analytics (optional) | Google Analytics 4, maintains session state. | 2 years |
Analytics detail
We use Google Analytics 4 with IP anonymisation to understand which pages people find useful. We do not use it for advertising, remarketing or profiling, and we never send your name, email or phone number to it.
Managing cookies in your browser
You can also block or delete cookies through your browser settings. Blocking strictly necessary cookies may stop parts of the site working, for example the bathroom planner.
Any questions, please email info@ms-bespoke.com.
Last updated: August 2026.